Provider Training
- Claims System Training
- Medical Coding Training
- Fraud, Waste, and Abuse Training
- Medicare Advantage Special Needs Plan Model of Care
- Pre-Existing Conditions
- Rights and Billing Training
Claims System Training
These e-learning tools provide an audiovisual training session to demonstrate how to navigate and use portal functionality:
- Care Management Portal e-learning tutorials
- Care Management Portal FAQ
Content includes:
- How to sign up
- How to verify an enrollee's eligibility
- How to review an enrollee's benefit package
- How to check the status of authorizations
- How to check the status of claims
Important note: You will need headphones or speakers to use these tutorials.
Training workbooks
Our printable training workbooks support project communications:
- Health Information Portal (HIP) training workbook (updated 1-16-12)
- Care Management Portal training workbook
Medical Coding Training
Medical coding training from Community Health Plan with CME/CEU for participating provider staff and billing office staff.
Correct Coding Training consists of 10 classes.
Click the tutorial to view a presentation for each class.
Have questions? Please email our coding specialists at providereducation@chpw.org.
Fraud, Waste, and Abuse Training
Training and training completion attestation about fraud detection and prevention:
- State Programs Fraud, Waste & Abuse Detection & Prevention Training presentation
- Medicare Fraud, Waste, & Abuse Detection & Prevention Training presentation
- Attestation of Completion
Learn more about Fraud, Waste and Abuse Prevention and other provider compliance topics through a series of short video and audio presentations from the Office of Inspector General.
