Benefit and Coverage Information
Basic Health Member Handbook
• Covered Services – Pg 9
• Prior Authorizations and Referrals – Pg 33
• Grievance and Appeals – Pg 83
Healthy Options Member Handbook Supplement (Includes HO, CHIP, BH+, SMED)
• Covered Services – Pg 3
• Appeals and Complaints – Pg 31
Medical Care Services (GA-U / Disability Lifeline)
Washington Health Program Member Handbook
• Covered Services – Pg 14
• Prior Authorizations and Referrals – Pg 32
• Grievance and Appeals – Pg 88
Medicare Advantage
• Formulary
• Medicare Local Coverage Determinations (LCDs)
• Medicare National Coverage Determinations (NCDs)

