FAQs
Whether you're a member of the State's Basic Health, Disability Lifeline (GA-U), Healthy Options, or the Children's Health Insurance Program, the answers in this FAQ (frequently asked questions) section will help you learn the basics about how to use your health program.
See questions and answers about:
- Enrolling and Working with the Plan
- How to Find and Work with Providers, Clinics, Pharmacies, Hospitals
- Benefits and Services
- Getting Care
If you don't find the information you're looking for here, please consult your Medical Benefits Summary or contact us. You can phone Community Health Plan customer service at 1-800-440-1561 (TTY Relay: Dial 7-1-1) or email us at customercare@chpw.org. We will be glad to help you.


